@font-face{font-family:"Inter";src:url(fonts/inter-var-latin.woff2) format("woff2");font-weight:100 900;font-display:block}
@font-face{font-family:"JB";src:url(fonts/jetbrains-mono-latin.woff2) format("woff2");font-weight:100 800;font-display:block}
:root{
  --bg:#f5f6f4;--panel:#fff;--line:#e6e8e4;--line-2:#eef0ec;
  --ink:#151a17;--ink-2:#4b544f;--ink-3:#838c87;
  --brand:#1f6a4a;--brand-2:#2f7a57;--brand-soft:#e5f2eb;
  --side:#0f2a1f;
  --rep:#d9601c;--rep-bg:#fff0e5;--rep-bd:#f6c59f;
  --mnt:#0e8a7d;--mnt-bg:#e3f5f2;--mnt-bd:#9fdcd3;
  --ins:#6d4ad8;--ins-bg:#efeaff;--ins-bd:#c8b8f7;
  --est:#2563c9;--est-bg:#e8effd;--est-bd:#b4c9f4;
  --r:10px;
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--ink);font:400 13px/1.4 "Inter",system-ui,sans-serif;font-feature-settings:"cv11","ss01";-webkit-font-smoothing:antialiased}
button{font:inherit;cursor:pointer;color:inherit}
img{display:block}
.num,.mono{font-variant-numeric:tabular-nums}
.mono{font-family:"JB",monospace;font-size:11.5px;color:var(--ink-3)}
.app{display:grid;grid-template-columns:64px minmax(0,1fr) 340px;height:100vh;min-height:860px;overflow:hidden}

/* sidebar */
.side{background:var(--side);color:#b9cbc1;display:flex;flex-direction:column;padding:14px 12px}
.org{display:flex;align-items:center;gap:10px;padding:4px 6px 14px}
.org b{display:block;color:#fff;font-size:14px;font-weight:600;letter-spacing:-.01em}
.org span{font-size:11.5px;color:#86a294}
.org .chev{margin-left:auto;color:#86a294}
.search{display:flex;align-items:center;gap:8px;width:100%;height:34px;padding:0 10px;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.08);border-radius:8px;color:#9db4a8;font-size:13px;margin-bottom:14px}
.search kbd{margin-left:auto;font:500 11px "Inter";color:#7d978a;background:rgba(255,255,255,.07);padding:2px 5px;border-radius:4px}
.menu{display:flex;flex-direction:column;gap:2px}
.menu a{display:flex;align-items:center;gap:10px;height:34px;padding:0 10px;border-radius:8px;color:#b9cbc1;text-decoration:none;font-size:13.5px;font-weight:500}
.menu a:hover{background:rgba(255,255,255,.05)}
.menu a.on{background:rgba(255,255,255,.1);color:#fff}
.menu a svg{color:#7fa08f}.menu a.on svg{color:#7fe0ad}
.ct{margin-left:auto;background:#e08a3c;color:#2a1606;font-size:11px;font-weight:700;padding:1px 7px;border-radius:999px}
.ct.soft{background:rgba(255,255,255,.1);color:#b9cbc1;font-weight:600}
.side-sec{margin:22px 10px 8px;font-size:11px;font-weight:600;letter-spacing:.07em;text-transform:uppercase;color:#6e8b7d}
.trucks{list-style:none;margin:0;padding:0 10px;display:flex;flex-direction:column;gap:9px;font-size:12.5px}
.trucks li{display:flex;align-items:center;gap:8px}
.trucks span{margin-left:auto;color:#7d978a;font-size:11.5px;font-variant-numeric:tabular-nums}
.dot{width:7px;height:7px;border-radius:50%}.dot.g{background:#4fd18b}.dot.a{background:#f0a24a}
.trucks li:nth-child(3) span{color:#f0b77d}
.me{margin-top:auto;display:flex;align-items:center;gap:10px;padding:10px 6px 2px;border-top:1px solid rgba(255,255,255,.08)}
.me-av{width:30px;height:30px;border-radius:50%;background:#e08a3c;color:#2a1606;display:grid;place-items:center;font-weight:700;font-size:11.5px}
.me b{display:block;color:#fff;font-size:13px;font-weight:600}
.me span{font-size:11.5px;color:#7d978a}
.me svg{margin-left:auto;color:#7d978a}

/* main */
.main{display:flex;flex-direction:column;gap:14px;padding:16px 20px 18px;min-width:0;overflow:hidden}
.top{display:flex;align-items:center;justify-content:space-between;gap:16px}
.crumbs{display:flex;align-items:center;gap:12px;min-width:0}
h1{font-size:19px;font-weight:650;letter-spacing:-.02em;margin:0 4px 0 0;white-space:nowrap}
.datepick{display:flex;align-items:center;background:var(--panel);border:1px solid var(--line);border-radius:8px;height:32px}
.datepick button{border:0;background:none;width:28px;height:30px;display:grid;place-items:center;color:var(--ink-2)}
.datepick span{font-weight:600;font-size:13px;padding:0 4px;white-space:nowrap}
.today{font-size:12px;font-weight:600;color:var(--brand);background:var(--brand-soft);padding:4px 9px;border-radius:6px}
.weather{display:flex;align-items:center;gap:6px;color:var(--ink-3);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.weather svg{color:#4b8ec9;flex:none}
.top-r{display:flex;align-items:center;gap:10px}
.views{display:flex;background:#eaece8;border-radius:8px;padding:3px}
.views button{border:0;background:none;padding:4px 10px;border-radius:6px;font-size:12.5px;font-weight:500;color:var(--ink-2)}
.views button.on{background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(0,0,0,.08)}
.btn{display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 12px;border-radius:8px;border:0;background:var(--brand);color:#fff;font-weight:600;font-size:13px;box-shadow:0 1px 0 rgba(255,255,255,.15) inset,0 1px 2px rgba(15,42,31,.3);white-space:nowrap}
.btn:hover{background:var(--brand-2)}
.btn.ghost{background:#fff;color:var(--ink);box-shadow:inset 0 0 0 1px var(--line)}

/* kpis */
.kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px}
.kpi{position:relative;background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:11px 14px 12px;overflow:hidden}
.k-l{display:block;font-size:12px;color:var(--ink-3);font-weight:500}
.kpi b{display:block;font-size:24px;font-weight:650;letter-spacing:-.025em;margin:3px 0 2px;font-variant-numeric:tabular-nums}
.kpi b small{font-size:15px;color:var(--ink-3);font-weight:500}
.k-s{font-size:11.5px;color:var(--ink-3);white-space:nowrap}
.k-s em{font-style:normal;font-weight:600}
.up{color:#178a52}.flag{color:#c2410c}
.spark{position:absolute;right:12px;top:11px;width:56px;height:20px}
.bar{position:absolute;right:14px;top:18px;width:48px;height:5px;border-radius:3px;background:#edf0ec;overflow:hidden}
.bar i{display:block;height:100%;background:var(--brand-2);border-radius:3px}

/* board */
.board{background:var(--panel);border:1px solid var(--line);border-radius:12px;overflow:hidden;flex:none}
.board-head{display:grid;grid-template-columns:184px 1fr;height:34px;border-bottom:1px solid var(--line);background:#fafbf9}
.bh-l{display:flex;align-items:center;gap:8px;padding:0 14px;border-right:1px solid var(--line)}
.bh-l b{font-size:12.5px}.bh-l span{font-size:12px;color:var(--ink-3)}
.hours{position:relative}
.now-l{position:absolute;top:8px;transform:translateX(-50%);background:#e5484d;color:#fff;font:700 10px/1 Inter;padding:3px 5px;border-radius:4px;font-style:normal;z-index:2;font-variant-numeric:tabular-nums}
.hours span{position:absolute;top:0;height:34px;line-height:34px;padding-left:6px;font-size:11.5px;color:var(--ink-3);font-weight:500;border-left:1px solid var(--line-2)}
.hours span:first-child{border-left:0}
.row{display:grid;grid-template-columns:184px 1fr;height:90px;border-bottom:1px solid var(--line-2)}
.row:last-child{border-bottom:0}
.tech{position:relative;display:flex;align-items:center;gap:10px;padding:0 12px 0 14px;border-right:1px solid var(--line)}
.tech img{width:40px;height:40px;border-radius:50%;object-fit:cover;flex:none;box-shadow:0 0 0 2px #fff,0 0 0 3px var(--line)}
.tdot{position:absolute;left:44px;top:51px;width:11px;height:11px;border-radius:50%;border:2px solid #fff;background:#22b363}
.t-txt{min-width:0;display:flex;flex-direction:column}
.t-txt b{font-size:13px;font-weight:600;white-space:nowrap}
.t-txt span{font-size:11.5px;color:var(--ink-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.t-txt .t-st{color:#178a52;font-weight:500}
.t-rev{font-style:normal;font-weight:600;color:var(--ink-2);font-variant-numeric:tabular-nums}
.lane{position:relative}
.grid-bg{position:absolute;inset:0;background:repeating-linear-gradient(90deg,var(--line-2) 0 1px,transparent 1px calc(100%/11)),repeating-linear-gradient(90deg,transparent 0 calc(100%/22),#f6f7f5 calc(100%/22) calc(100%/22 + 1px),transparent calc(100%/22 + 1px) calc(100%/11))}
.now{position:absolute;top:0;bottom:-1px;width:2px;background:#e5484d;z-index:3;margin-left:-1px}
.now span{position:absolute;top:-1px;left:50%;transform:translateX(-50%);background:#e5484d;color:#fff;font-size:10px;font-weight:700;padding:1px 5px;border-radius:4px;font-variant-numeric:tabular-nums}
.job{position:absolute;top:7px;bottom:7px;border-radius:8px;border:1px solid;text-align:left;padding:6px 8px;display:flex;flex-direction:column;gap:1px;overflow:hidden;z-index:2;transition:box-shadow .15s,transform .15s}
.job:hover{box-shadow:0 4px 12px -4px rgba(0,0,0,.2);z-index:4}
.j-top{display:flex;align-items:center;gap:4px;min-width:0}
.j-top b{font-size:12.5px;font-weight:650;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.j-top svg{flex:none}
.j-job{font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;opacity:.85}
.j-meta{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;opacity:.72;font-variant-numeric:tabular-nums;margin-top:auto}
.narrow .j-addr,.narrow .j-job,.narrow .j-top svg,.narrow .mb{display:none}
.narrow .j-meta{margin-top:2px}
.job{padding:6px 7px 6px 9px}
.t-rep{background:var(--rep-bg);border-color:transparent;color:#7a3108}
.t-mnt{background:var(--mnt-bg);border-color:transparent;color:#0b5048}
.t-ins{background:var(--ins-bg);border-color:transparent;color:#3e2496}
.t-est{background:var(--est-bg);border-color:transparent;color:#173f86}
.job::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px}
.job.t-rep::before{background:var(--rep)}.job.t-mnt::before{background:var(--mnt)}.job.t-ins::before{background:var(--ins)}.job.t-est::before{background:var(--est)}
.job.done{background:#f7f8f6;border-color:var(--line);color:var(--ink-2)}
.job.done .j-top svg{color:#22a05b}
.job.live{box-shadow:0 2px 8px -3px rgba(0,0,0,.18)}
.job.live.t-rep{background:#ffe6d4}.job.live.t-ins{background:#e7dfff}
.job.sched{background-image:none}
.job.sel{filter:brightness(.94) saturate(1.15);z-index:5}
.job.new{animation:pop .4s ease-out}
@keyframes pop{from{transform:scale(.9);opacity:0}to{transform:none;opacity:1}}
.pulse{width:7px;height:7px;border-radius:50%;background:#22b363;flex:none;box-shadow:0 0 0 3px rgba(34,179,99,.2)}
.cb{font-style:normal;font-size:9.5px;font-weight:700;background:#fde2e1;color:#b42318;padding:0 4px;border-radius:3px;flex:none}
.mb{font-style:normal;font-size:10px;color:#d99021;flex:none}
.legend{display:flex;gap:16px;padding:8px 14px;border-top:1px solid var(--line);background:#fafbf9;font-size:11.5px;color:var(--ink-3)}
.legend span{display:flex;align-items:center;gap:6px}
.lg{width:10px;height:10px;border-radius:3px;border:1px solid}
.lg.rep{background:var(--rep-bg);border-color:var(--rep)}.lg.mnt{background:var(--mnt-bg);border-color:var(--mnt)}.lg.ins{background:var(--ins-bg);border-color:var(--ins)}.lg.est{background:var(--est-bg);border-color:var(--est)}
.lg.done{background:#f7f8f6;border-color:#cfd4cf}.lg.live{border-radius:50%;background:#22b363;border-color:#22b363;width:8px;height:8px}
.lg-r{margin-left:auto}

/* queue */
.queue{background:var(--panel);border:1px solid var(--line);border-radius:12px;overflow:hidden;flex:1;min-height:0}
.q-head{display:flex;align-items:center;gap:8px;padding:9px 14px;border-bottom:1px solid var(--line)}
.q-head b{font-size:13px}
.q-ct{background:#e08a3c;color:#2a1606;font-size:11px;font-weight:700;padding:1px 7px;border-radius:999px}
.q-sub{color:var(--ink-3);font-size:12px}
.link{margin-left:auto;border:0;background:none;color:var(--brand);font-weight:600;font-size:12.5px}
.qt{width:100%;border-collapse:collapse;table-layout:fixed}
.qt td{overflow:hidden;text-overflow:ellipsis}
.qt td:nth-child(2){width:236px}.qt td:nth-child(4){width:128px}.qt td:nth-child(5){width:210px}
.qt td{padding:0 10px;height:42px;border-bottom:1px solid var(--line-2);white-space:nowrap;font-size:12.5px;color:var(--ink-2)}
.qt tr:last-child td{border-bottom:0}
.qt td:first-child{padding-left:14px;width:84px}
.q-c b{color:var(--ink);font-weight:600;margin-right:6px}
.q-c span{color:var(--ink-3);font-size:12px}
.pri{display:inline-block;font-size:11px;font-weight:600;padding:2px 7px;border-radius:5px}
.p-hi{background:#fde2e1;color:#b42318}.p-md{background:#fff1dc;color:#a15c07}.p-lo{background:#eef0ec;color:var(--ink-2)}
.tpill{display:inline-block;font-size:11px;font-weight:600;padding:1px 6px;border-radius:4px;border:1px solid;margin-right:4px}
.q-s{display:flex;align-items:center;gap:7px;height:42px}
.q-s span{display:flex;flex-direction:column;line-height:1.2}
.qt td small{color:var(--ink-3);font-size:11.5px}
.q-s img{width:22px;height:22px;border-radius:50%;object-fit:cover}
.q-s b{color:var(--ink);font-weight:600}
.q-s small{margin:0}
.q-a{text-align:right;width:70px}
.assign{height:26px;padding:0 10px;border-radius:6px;border:1px solid var(--line);background:#fff;font-size:12px;font-weight:600}
.assign:hover{border-color:var(--brand);color:var(--brand)}
.qt tr:first-child .assign{background:var(--brand);border-color:var(--brand);color:#fff}

/* detail */
.detail{background:var(--panel);border-left:1px solid var(--line);overflow:auto;display:flex;flex-direction:column}
.d-head{padding:16px 20px 14px;border-bottom:1px solid var(--line-2)}
.d-row{display:flex;align-items:center;gap:8px}
.icon{border:0;background:none;width:28px;height:28px;border-radius:7px;display:grid;place-items:center;color:var(--ink-3);margin-left:auto}
.icon.b{border:1px solid var(--line);color:var(--ink-2);margin:0;width:30px;height:30px;background:#fff}
.spill{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:999px}
.spill i{width:6px;height:6px;border-radius:50%;background:currentColor}
.s-live{background:#e3f6ea;color:#16794a}.s-done{background:#eef0ec;color:var(--ink-2)}.s-sched{background:#e8effd;color:#2558b5}
.d-head h2{font-size:17px;font-weight:650;letter-spacing:-.015em;margin:8px 0 8px;line-height:1.25}
.d-when{display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:12.5px;color:var(--ink-2)}
.d-tech{display:flex;align-items:center;gap:5px;font-weight:500}
.d-tech img{width:20px;height:20px;border-radius:50%;object-fit:cover}
.steps{list-style:none;margin:0;padding:12px 20px;display:grid;grid-template-columns:repeat(5,1fr);border-bottom:1px solid var(--line-2)}
.steps li{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:2px;font-size:11px}
.steps li i{width:10px;height:10px;border-radius:50%;background:#fff;border:2px solid #cfd4cf;position:relative;z-index:1;margin-bottom:4px}
.steps li::before{content:"";position:absolute;left:5px;right:-5px;top:4px;height:2px;background:#e3e6e1}
.steps li:last-child::before{display:none}
.steps li.ok i{background:var(--brand-2);border-color:var(--brand-2)}
.steps li.ok::before{background:var(--brand-2)}
.steps li.cur::before{background:#e3e6e1}
.steps li.cur i{box-shadow:0 0 0 3px rgba(47,122,87,.2)}
.steps b{font-weight:600;color:var(--ink);font-size:11px;white-space:nowrap}
.steps span{color:var(--ink-3);font-variant-numeric:tabular-nums}
.d-sec{padding:12px 20px;border-bottom:1px solid var(--line-2)}
.d-label{display:flex;justify-content:space-between;font-size:11px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--ink-3);margin-bottom:8px}
.d-label .by{text-transform:none;letter-spacing:0;font-weight:500}
.cust{display:flex;gap:10px;align-items:flex-start}
.c-av{width:34px;height:34px;border-radius:50%;background:#efe6d6;color:#7b5a24;display:grid;place-items:center;font-weight:700;font-size:12px;flex:none}
.c-txt{display:flex;flex-direction:column;min-width:0;flex:1}
.c-txt b{font-size:13.5px;font-weight:600}
.c-txt span{font-size:12px;color:var(--ink-2)}
.c-txt span+span{color:var(--ink-3)}
.club{font-style:normal;font-size:10.5px;font-weight:600;background:#fdf1dc;color:#9a5b0b;padding:1px 6px;border-radius:4px;margin-left:4px;vertical-align:1px}
.c-act{display:flex;gap:6px}
.equip{display:flex;gap:10px;align-items:flex-start;background:#f7f8f6;border:1px solid var(--line-2);border-radius:9px;padding:10px 12px}
.equip svg{color:var(--brand-2);flex:none;margin-top:1px}
.equip b{display:block;font-size:13px;font-weight:600}
.equip span{display:block;font-size:12px;color:var(--ink-3)}
.notes{margin:0;font-size:12.5px;line-height:1.5;color:var(--ink-2);background:#fffbea;border:1px solid #f4e7b4;border-radius:9px;padding:9px 12px}
.lines{width:100%;border-collapse:collapse;font-size:12.5px}
.lines td{padding:4px 0;color:var(--ink-2)}
.lines td.num{text-align:right;color:var(--ink);font-weight:500}
.lines .sub td{color:var(--ink-3)}
.lines .tot td{border-top:1px solid var(--line);padding-top:9px;font-size:15px;font-weight:650;color:var(--ink)}
.lines .tot td.num{font-weight:700}
.d-actions{margin-top:auto;display:flex;gap:8px;padding:14px 20px;border-top:1px solid var(--line);background:#fafbf9;position:sticky;bottom:0}
.d-actions .btn{flex:1;justify-content:center;height:36px}

.toast{position:fixed;left:50%;bottom:20px;transform:translate(-50%,16px);opacity:0;background:var(--side);color:#fff;padding:10px 16px;border-radius:9px;font-size:13px;font-weight:500;box-shadow:0 10px 30px -8px rgba(0,0,0,.4);transition:.25s;pointer-events:none;z-index:50}
.toast.show{opacity:1;transform:translate(-50%,0)}
@media (prefers-reduced-motion:reduce){.job.new{animation:none}.toast{transition:none}}

/* icon rail */
.side{padding:14px 10px;align-items:center}
.org{padding:0 0 14px}.org>div,.org .chev{display:none}
.org svg:first-child{width:36px;height:36px}
.search{width:40px;height:40px;padding:0;justify-content:center;margin-bottom:10px}
.menu{gap:4px}
.menu a{position:relative;width:44px;height:42px;padding:0;justify-content:center}
.menu a svg{width:20px;height:20px}
.lbl{display:none}
.menu .ct{position:absolute;top:3px;right:1px;margin:0;font-size:10px;padding:0 5px;line-height:15px}
.me{padding:12px 0 2px;border:0}.me>div,.me>svg{display:none}
.me-av{width:34px;height:34px}
.job.narrow .j-top b{font-size:12px}

/* ===================== live back office additions ===================== */
[hidden]{display:none!important}
html,body{overflow-x:hidden}
a{color:inherit}
.app{height:100vh;min-height:720px}
.main{overflow-y:auto;overflow-x:hidden}
.grid-bg{background:repeating-linear-gradient(90deg,var(--line-2) 0 1px,transparent 1px calc(100%/12)),repeating-linear-gradient(90deg,transparent 0 calc(100%/24),#f6f7f5 calc(100%/24) calc(100%/24 + 1px),transparent calc(100%/24 + 1px) calc(100%/12))}
.row{height:84px}
.board{flex:none}
.queue{flex:none;min-height:auto}
.side-x,.burger-o,.bytech{display:none}
.menu a{text-decoration:none}
.menu .ct[hidden]{display:none}
.built-s{margin-top:auto;display:flex;flex-direction:column;align-items:center;gap:4px;padding-bottom:8px}
.built-s img{width:38px;height:auto;opacity:.95}
.built-s .lbl{font-size:11px;color:#7d978a}
.me{margin-top:0}
.tdot.off{background:#b9c2bd}
.today{border:0;cursor:pointer;height:28px}
.today:not(.is){background:#fff;box-shadow:inset 0 0 0 1px var(--line);color:var(--ink-2)}
.datepick button{width:32px;height:30px}
.top-r .web{text-decoration:none}
.btn.ghost:hover{background:#f6f7f5}
.btn:disabled{opacity:.5;cursor:not-allowed}
.job{cursor:pointer}
.job.new{background:#fde7d3;box-shadow:0 6px 16px -6px rgba(224,138,60,.6)}
.job.new.sel{outline-color:#b45a12}
.nw{font-style:normal;font-size:9.5px;font-weight:700;background:#e08a3c;color:#2a1606;padding:0 4px;border-radius:3px;flex:none;line-height:14px}

/* queue as a list (adapts to phone) */
.qlist{display:flex;flex-direction:column}
.qrow{display:grid;grid-template-columns:118px minmax(150px,1.1fr) minmax(170px,1.4fr) 116px minmax(150px,1fr) 118px;align-items:center;gap:10px;padding:0 14px;min-height:46px;border-bottom:1px solid var(--line-2);cursor:pointer;font-size:12.5px;color:var(--ink-2);position:relative}
.qrow:last-child{border-bottom:0}
.qrow:hover{background:#fafbf9}
.qrow.sel{background:#e9f2ec}
.qrow>span{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.q-c b{color:var(--ink);font-weight:600;margin-right:6px}
.q-c span{color:var(--ink-3);font-size:12px}
.q-w small{color:var(--ink-3);font-size:11.5px}
.q-s{display:flex!important;align-items:center;gap:7px}
.q-s span{display:flex;flex-direction:column;line-height:1.2;min-width:0}
.q-s small{color:var(--ink-3);font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.q-s b{color:var(--ink)}
.q-a{text-align:right}
.q-a-t{display:none}
.qrow:first-child .assign{background:var(--brand);border-color:var(--brand);color:#fff}
.assign:disabled{opacity:.45;cursor:not-allowed}
.qrow.is-new{background:#fff3df}
.qrow.is-new.sel{background:#fff3df}
.qrow.is-new .q-c b{color:#7a3d06}
.qrow.is-new .assign{background:#e08a3c;border-color:#e08a3c;color:#2a1606}
.p-new{display:inline-flex;align-items:center;gap:5px;background:#e08a3c;color:#2a1606;font-weight:700}
.p-new i{width:6px;height:6px;border-radius:50%;background:#2a1606;animation:blink 1.4s ease-in-out infinite}
@keyframes blink{50%{opacity:.25}}
.q-empty{display:flex;align-items:center;gap:8px;margin:0;padding:14px;color:var(--ink-3);font-size:12.5px}
.q-empty svg{color:#22a05b}
.tpill{margin-right:6px}

/* detail additions */
.s-new{background:#fdecd6;color:#9a4b07}.s-hot{background:#fde2e1;color:#b42318}.s-club{background:#fdf1dc;color:#9a5b0b}
.d-x{display:none}
.d-empty{margin:auto;padding:40px 24px;text-align:center;display:flex;flex-direction:column;gap:4px;color:var(--ink-3)}
.d-empty b{color:var(--ink);font-size:14px}
.c-img{width:34px;height:34px;border-radius:50%;object-fit:cover;flex:none}
.equip+.equip{margin-top:6px}
.promise{margin:0;font-size:12.5px;color:var(--ink-2);line-height:1.5}
.pick{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}
.pick li{display:flex;align-items:center;gap:10px;padding:7px 8px 7px 8px;border:1px solid var(--line-2);border-radius:9px}
.pick li img{width:28px;height:28px;border-radius:50%;object-fit:cover;flex:none}
.pick li>span{display:flex;flex-direction:column;min-width:0;flex:1}
.pick b{font-size:12.5px;font-weight:600;color:var(--ink)}
.pick b em{font-style:normal;font-size:10.5px;font-weight:700;background:var(--brand-soft);color:var(--brand);padding:1px 5px;border-radius:4px;margin-left:4px}
.pick small{font-size:11.5px;color:var(--ink-3)}
.pick li.sug{background:#e8f4ec}
.pick li.sug .assign{background:var(--brand);border-color:var(--brand);color:#fff}
.pick li.busy{opacity:.6}
.d-actions .btn{text-decoration:none}

/* ===================== customers ===================== */
.count{font-size:12.5px;color:var(--ink-3);font-weight:500;font-variant-numeric:tabular-nums}
.kpis.k4{grid-template-columns:repeat(4,minmax(0,1fr))}
.crm-tools{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.srch{flex:1 1 280px;display:flex;align-items:center;gap:8px;height:36px;padding:0 12px;background:#fff;border:1px solid var(--line);border-radius:9px;color:var(--ink-3)}
.srch:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px rgba(31,106,74,.12)}
.srch input{border:0;outline:0;background:none;font:inherit;font-size:13.5px;color:var(--ink);flex:1;min-width:0;height:34px}
.fchips{display:flex;background:#eaece8;border-radius:9px;padding:3px;gap:2px}
.fchips button{border:0;background:none;height:30px;padding:0 11px;border-radius:7px;font-size:12.5px;font-weight:500;color:var(--ink-2);white-space:nowrap}
.fchips button.on{background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(0,0,0,.08);font-weight:600}
.sort{display:flex;align-items:center;gap:6px;font-size:12.5px;color:var(--ink-3)}
.sort select{font:inherit;font-size:12.5px;height:36px;border:1px solid var(--line);border-radius:9px;background:#fff;padding:0 10px;color:var(--ink)}
.ctable{background:var(--panel);border:1px solid var(--line);border-radius:12px;overflow:hidden;flex:none}
.ct-row{display:grid;grid-template-columns:minmax(220px,1.6fr) minmax(170px,1.3fr) 128px minmax(150px,1.1fr) 110px;gap:14px;align-items:center;padding:0 16px;width:100%;text-align:left;border:0;background:none;border-bottom:1px solid var(--line-2);font:inherit;color:var(--ink-2)}
.ct-head{height:34px;background:#fafbf9;font-size:11px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--ink-3);border-bottom:1px solid var(--line)}
.ct-head .r,.cr-ltv{text-align:right}
.crow{min-height:58px;cursor:pointer}
.crow:hover{background:#fafbf9}
.crow.sel{background:#e9f2ec}
.crow.is-new{background:#fff3df}
.crow:last-child{border-bottom:0}
.crow>span{min-width:0}
.crow b{display:block;font-size:13px;font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crow small{display:block;font-size:12px;color:var(--ink-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cr-who{display:flex;align-items:center;gap:10px}
.cr-who>span{min-width:0}
.cr-plan{display:flex;flex-direction:column;align-items:flex-start;gap:2px}
.cr-plan .club{margin:0}
.due{color:#b45a12!important;font-weight:600}
.none{color:#a5ada8!important}
.cr-ltv{font-size:13.5px;font-weight:650;color:var(--ink)}
.cr-ltv small{font-weight:400}
.nwb{font-style:normal;font-size:10.5px;font-weight:700;background:#e08a3c;color:#2a1606;padding:1px 6px;border-radius:4px;margin-left:4px;vertical-align:1px}
.odot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:6px;vertical-align:1px;background:#9aa5a0}
.o-live{background:#22b363}.o-sched{background:#2f6fd6}.o-hot{background:#e5484d}.o-wait,.o-new{background:#e08a3c}
.c-empty{margin:0;padding:28px 16px;color:var(--ink-3);text-align:center}
.cd-head .d-row .mono{font-family:Inter,sans-serif;font-size:12px}
.cd-id{display:flex;gap:14px;align-items:center;margin-top:10px}
.cd-id .c-av,.cd-id .c-img{width:52px;height:52px;font-size:16px}
.cd-id h2{margin:0 0 2px}
.cd-id span{display:block;font-size:12.5px;color:var(--ink-2)}
.cd-id span+span{color:var(--ink-3)}
.tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:10px}
.tags span{font-size:11px;font-weight:600;background:#eef0ec;color:var(--ink-2);padding:2px 7px;border-radius:5px}
.cd-stats{display:grid;grid-template-columns:repeat(3,1fr);border-bottom:1px solid var(--line-2)}
.cd-stats div{padding:12px 20px;display:flex;flex-direction:column;border-right:1px solid var(--line-2)}
.cd-stats div:last-child{border-right:0}
.cd-stats b{font-size:18px;font-weight:650;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.cd-stats span{font-size:11.5px;color:var(--ink-3)}
.cd-open{display:flex;align-items:center;gap:6px;margin:12px 20px 0;padding:10px 12px;border-radius:9px;background:#f3f7f4;border:1px solid #d2e6da;text-decoration:none;color:var(--ink)}
.cd-open span{flex:1;display:flex;flex-direction:column}
.cd-open b{font-size:12.5px;font-weight:600}
.cd-open small{font-size:11.5px;color:var(--ink-3)}
.cd-open.o-new,.cd-open.o-wait{background:#fdf0dc}
.cd-open.o-hot{background:#fde6e4}
.cd-open .odot{background-clip:content-box}
.cd-open.o-live{background:#f0faf4}
.cd-open.o-sched{background:#e8effb}
.hist{list-style:none;margin:0;padding:0;position:relative}
.hist li{display:grid;grid-template-columns:78px 1fr auto;gap:10px;padding:8px 0;border-bottom:1px dashed var(--line-2);align-items:start}
.hist li:last-child{border-bottom:0}
.h-d{font-size:11.5px;color:var(--ink-3);font-variant-numeric:tabular-nums;padding-top:1px;position:relative;padding-left:12px}
.h-d::before{content:"";position:absolute;left:0;top:5px;width:6px;height:6px;border-radius:2px;background:#9aa5a0}
.hist .t-rep .h-d::before{background:var(--rep)}.hist .t-mnt .h-d::before{background:var(--mnt)}.hist .t-ins .h-d::before{background:var(--ins)}.hist .t-est .h-d::before{background:var(--est)}
.hist li{background:none!important;border-color:var(--line-2)!important;color:inherit!important}
.h-m{min-width:0}
.h-m b{display:block;font-size:12.5px;font-weight:600;color:var(--ink)}
.h-m span{display:flex;align-items:center;gap:5px;font-size:11.5px;color:var(--ink-3)}
.h-m img{width:16px;height:16px;border-radius:50%;object-fit:cover}
.h-a{font-size:12.5px;font-weight:600;color:var(--ink)}

/* ===================== tablet: detail becomes a sheet ===================== */
@media (max-width:1180px){
  .app{grid-template-columns:64px minmax(0,1fr)}
  .detail{position:fixed;top:0;right:0;bottom:0;width:min(400px,100%);z-index:40;transform:translateX(102%);transition:transform .25s ease;box-shadow:-20px 0 40px -20px rgba(0,0,0,.35)}
  .detail.open{transform:none}
  .d-x{display:grid}
  .scrim{position:fixed;inset:0;background:rgba(10,20,15,.42);z-index:35}
  .qrow{grid-template-columns:110px minmax(120px,1fr) minmax(140px,1.3fr) 110px 104px}
  .q-s{display:none!important}
  .ct-row{grid-template-columns:minmax(200px,1.6fr) minmax(150px,1.2fr) 120px 110px}
  .cr-last{display:none}
  .ct-head span:nth-child(4){display:none}
}

/* ===================== phone ===================== */
@media (max-width:760px){
  body{font-size:14px}
  .app{display:block;height:auto;min-height:100vh;overflow:visible}
  .main{overflow:visible;padding:0 16px 32px;gap:14px}
  .side{position:fixed;top:0;bottom:0;left:0;width:272px;z-index:45;align-items:stretch;padding:16px 14px;transform:translateX(-102%);transition:transform .25s ease;box-shadow:20px 0 40px -20px rgba(0,0,0,.5)}
  .side.open{transform:none}
  .side .org{padding:0 4px 18px}
  .side .org>div{display:block}
  .side .org svg:first-child{width:36px;height:36px}
  .side-x{display:grid;place-items:center;margin-left:auto;width:44px;height:44px;border:0;background:rgba(255,255,255,.08);border-radius:10px;color:#cfdcd3}
  .menu a{width:auto;height:48px;justify-content:flex-start;padding:0 12px;gap:12px;font-size:15px}
  .lbl{display:inline}
  .menu .ct{position:static;margin-left:auto;font-size:11px;padding:1px 7px;line-height:16px}
  .built-s{flex-direction:row;justify-content:flex-start;gap:10px;padding:12px}
  .built-s .lbl{font-size:12.5px}
  .me{padding:12px 4px 2px;border-top:1px solid rgba(255,255,255,.08)}
  .me>div{display:block}
  .top{position:sticky;top:0;z-index:20;background:var(--bg);margin:0 -16px;padding:10px 16px;flex-wrap:wrap;gap:8px;border-bottom:1px solid var(--line)}
  .burger-o{display:grid;place-items:center;width:44px;height:44px;border:1px solid var(--line);background:#fff;border-radius:10px;flex:none}
  .crumbs{flex:1;flex-wrap:wrap;gap:8px;row-gap:6px}
  h1{font-size:18px}
  .weather{display:none}
  .datepick{height:44px}
  .datepick button{width:40px;height:42px}
  .today{height:44px;padding:0 12px}
  .top-r .web{height:44px}
  .crumbs .today{order:3}
  .kpis{grid-template-columns:1fr 1fr;gap:8px}
  .kpis .kpi:nth-child(5){display:none}
  .kpi{padding:10px 12px}
  .kpi b{font-size:20px}
  .k-s{white-space:normal;display:block;line-height:1.3}
  .spark,.bar{display:none}
  .board{display:none}
  .queue{order:1}
  .bytech{display:block;order:2}
  .q-head{flex-wrap:wrap;padding:10px 12px}
  .q-sub{display:none}
  .link{min-height:44px}
  .qrow{grid-template-columns:1fr auto;grid-template-areas:"p a" "c a" "j j" "w w";gap:4px 10px;padding:12px;align-items:start}
  .q-p{grid-area:p}.q-c{grid-area:c;white-space:normal!important}.q-j{grid-area:j}.q-w{grid-area:w}.q-a{grid-area:a;align-self:center}
  .q-c b{display:block;font-size:14px}
  .q-a .assign{height:44px;padding:0 14px;font-size:13px}
  .q-a-t{display:inline}
  .bt-h{display:flex;justify-content:space-between;align-items:baseline;margin:4px 2px 8px}
  .bt-h b{font-size:14px}.bt-h span{font-size:12.5px;color:var(--ink-3)}
  .bt{background:var(--panel);border:1px solid var(--line);border-radius:12px;overflow:hidden;margin-bottom:10px}
  .bt-tech{display:flex;align-items:center;gap:10px;padding:10px 12px;background:#fafbf9;border-bottom:1px solid var(--line)}
  .bt-tech img{width:40px;height:40px;border-radius:50%;object-fit:cover}
  .bt-tech div{flex:1;min-width:0;display:flex;flex-direction:column}
  .bt-tech b{font-size:14px}
  .bt-tech span{font-size:12px;color:#178a52;font-weight:500}
  .bt-tech em{font-style:normal;font-weight:650;font-variant-numeric:tabular-nums}
  .lrow{display:grid;grid-template-columns:56px 4px 1fr 20px;gap:10px;align-items:center;width:100%;min-height:56px;padding:8px 12px;border:0;border-bottom:1px solid var(--line-2);background:#fff;text-align:left;font:inherit}
  .lrow:last-child{border-bottom:0}
  .lrow.sel{background:#f3f7f4}
  .lrow.new{background:#fff8ec}
  .lr-t{font-size:12.5px;font-weight:600;font-variant-numeric:tabular-nums;display:flex;flex-direction:column;color:var(--ink)}
  .lr-t small{font-weight:400;color:var(--ink-3);font-size:11.5px}
  .lr-bar{align-self:stretch;border-radius:2px;border:0}
  .lr-bar.t-rep{background:var(--rep)}.lr-bar.t-mnt{background:var(--mnt)}.lr-bar.t-ins{background:var(--ins)}.lr-bar.t-est{background:var(--est)}
  .lr-m{min-width:0;display:flex;flex-direction:column}
  .lr-m b{font-size:14px;font-weight:600}
  .lr-m span{font-size:12.5px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .lrow.done .lr-m b,.lrow.done .lr-t{color:var(--ink-3)}
  .sdone{color:#22a05b;display:grid}
  .bt-empty{margin:0;padding:12px;color:var(--ink-3)}
  .detail{width:100%;border-left:0}
  .d-actions .btn{height:44px}
  .icon.b{width:44px;height:44px}
  .d-x{width:44px;height:44px}
  .pick .assign{height:40px;padding:0 14px}
  .crm-tools{gap:8px}
  .srch{flex-basis:100%;height:44px}
  .fchips{flex:1;overflow:hidden}
  .fchips button{flex:1;padding:0 6px;height:38px;font-size:12px}
  .sort{display:none}
  .ct-head{display:none}
  .ct-row{grid-template-columns:1fr auto;grid-template-areas:"who ltv" "eq plan";gap:6px 12px;padding:12px}
  .cr-who{grid-area:who}.cr-ltv{grid-area:ltv}.cr-eq{grid-area:eq;padding-left:44px}.cr-plan{grid-area:plan;align-items:flex-end}
  .cr-eq b{font-weight:500;font-size:12.5px;color:var(--ink-2)}
  .cr-plan small.none{display:none}
}
@media (max-width:380px){.fchips button{font-size:11.5px}}
@media (max-width:760px){.datepick button{width:44px;height:42px}}
.d-actions .btn{min-width:0;overflow:hidden;text-overflow:ellipsis}
.d-actions .btn.ghost{flex:0 0 auto;padding:0 14px}
@media (max-width:760px){
  .top{flex-wrap:wrap;row-gap:8px}
  .crumbs{display:contents}
  .burger-o{order:0}
  .top h1{order:1;flex:1;margin:0}
  .top-r{order:2}
  .datepick{order:3;flex:1 1 200px;justify-content:space-between}
  .crumbs .today{order:4}
  .count{order:1}
  .top .count{flex:none}
  .qrow{grid-template-columns:minmax(0,1fr) auto}
  .qrow>.q-a{overflow:visible}
  .lr-s{display:grid;place-items:center}
  .lr-s .pulse{display:block}
}
@media (max-width:760px){
  .qrow>.q-j,.qrow>.q-w,.qrow>.q-c{white-space:normal!important;overflow:visible}
  .qlist{overflow:hidden}
}
@media (max-width:760px){
  .qrow{grid-template-columns:minmax(0,1fr) max-content}
  .q-a .assign{white-space:nowrap}
}
.qrow .q-a{width:auto}
.cd-id .c-av{display:grid;place-items:center}
@media (max-width:760px){
  .kpis.k4{grid-template-columns:1fr 1fr}
  .top .count{display:none}
}
.me-av{color:#2a1606!important;font-weight:700}
.qrow.arriving{animation:arrive .7s cubic-bezier(.2,.8,.2,1) both}
@keyframes arrive{from{opacity:0;transform:translateY(-14px);max-height:0}to{opacity:1;transform:none;max-height:200px}}
@media (prefers-reduced-motion:reduce){.qrow.arriving{animation:none}.p-new i{animation:none}}
@media (max-width:760px){.crumbs .today.is{display:none}}

/* ---- staff side additions: sheets above the chat button, move/edit forms, feed ---- */
@media (max-width:1180px){ .detail{z-index:62} .scrim{z-index:60} }
@media (max-width:760px){ .side{z-index:64} }
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.mv-r{display:flex;gap:8px;flex-wrap:wrap}
.mv-r select{height:34px;border:1px solid var(--line);border-radius:8px;background:#fff;padding:0 8px;font:inherit;color:var(--ink)}
.mv-r .btn{height:34px}
.mv-err{margin:6px 0 0;color:#b4381c;font-size:12px;min-height:0}
.mv-err:empty{display:none}
.d-actions .btn.ghost#d-done{flex:none}
.lnk-e{margin-left:auto;border:0;background:none;color:var(--brand);font:600 11.5px Inter;letter-spacing:0;text-transform:none;padding:0}
.ce-f label{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:600;color:var(--ink-2);margin-bottom:10px}
.ce-f input:not([type]),.ce-f input[name],.ce-f textarea{border:1px solid var(--line);border-radius:8px;padding:8px 10px;font:inherit;font-weight:400;color:var(--ink);background:#fff}
.ce-f .ce-c{flex-direction:row;align-items:center;gap:8px;font-weight:500}
.ce-f .ce-c input{width:16px;height:16px}
.ce-a{display:flex;gap:8px;justify-content:flex-end}
.job.moved{background:#fde7d3}
.feedbox{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:14px 16px;flex:none}
.feedbox:empty{display:none}
.main{display:flex;flex-direction:column}
@media (max-width:760px){ .feedbox{order:3} .mv-r select{height:44px} .mv-r .btn{height:44px} }
:root{--cr-chat-b:78px}
@media (max-width:1180px){:root{--cr-chat-b:16px}}
.ce-f{padding-bottom:72px}
.d-actions{flex-wrap:wrap}
.d-actions:has(#d-done) #d-primary{flex-basis:100%;order:3}