Example · A family dental practice
Lumen Pass Dental: a dental practice's site, portal and front desk
A practice's website with appointment requests, the patients' own portal, and the front desk's schedule, requests and recall list: one system, with mr-bill keeping the chairs full and the day on time.
- BusinessDental practice
- BuiltSite, patient portal, front desk
- On its ownRequests to the desk, insurance checked
Try it
Ask for an appointment on the site or in its chat, then see it in the front desk's inbox, with the day's schedule and the recall list.
From phone tag to a day that runs on time
Before
Voicemails, paper forms, a recall binder
Requests on the answering machine, forms on clipboards, and the recall list in a binder nobody gets to.
Now
One desk that sees the whole day
Requests land in one inbox, patients finish forms before they arrive, and open chairs get filled from recall.
Look around
Each part of the app, as it looks with the made-up data. Open any of them live.
A chat on the practice's own site
A parent asks Lumen Pass Dental for a kids' cleaning. The chat takes the details and the insurance and sends the request to the front desk, who call to pick a time. In the demo it's an example conversation: scripted, with made-up data, and nothing is sent.
Every request in one inbox
Requests from the website, the chat and the phone, with insurance and best times. Book one into open time, log a call or close it; new ones arrive on their own.
The day by provider
Every chair's day, from unconfirmed to checked in to done, with open time to fill. Ask mr-bill to fill a gap from the recall list or seat the next patient and the schedule moves.
The practice's public site
Services, the team, insurance and a way to ask for an appointment, in the practice's own look.
The front desk on a phone
The same day's schedule on a phone, with the side drawer for requests, patients and recall.
What it does every day
- Appointment requests from the site and the chat in one inbox
- Each provider's day, from unconfirmed to done
- Patients book, reschedule and finish forms in their portal
- Open time filled from the recall list
- Changes made when you ask for them in plain words
